Privacy Policy
Your privacy is very important to us at Nawaem. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website or services. We are committed to handling your data responsibly and in accordance with applicable laws, including Bahrain’s Personal Data Protection Law (PDPL) dlapiperdataprotection.com. By shopping with Nawaem or using our website, you agree to the following practices:
Information We Collect: When you visit our site or make a purchase, we may collect certain personal information from you. This includes details such as your name, contact information (address, phone number, email), billing and shipping addresses, and payment details (handled securely via our payment gateway). If you create an account, we will also collect your login credentials. Additionally, we may gather non-personal data like browser type or device information through cookies to improve your browsing experience. Any information you provide directly (e.g. through forms or order placement) is collected with your consent for the purpose of serving you.
Use of Personal Data: We use your personal information only for legitimate business purposes. The information you provide allows us to process and fulfill your orders, arrange deliveries, and provide customer support. For example, we will use your address and phone number to ship your products and contact you about delivery. Your email may be used to send order confirmations, receipts, and updates on your order status. If you have opted in to our newsletter or marketing communications, we will use your contact details to send you news about new products, promotions, and beauty tips – but you can opt out of marketing emails at any time. We may also use data internally to improve our products and services, such as analyzing purchasing trends or website usage to enhance user experience.
Protection of Your Data: Nawaem implements a variety of security measures to protect your personal data. We use industry-standard encryption and secure protocols (such as HTTPS) on our website to ensure that your information is transmitted safely. Our website and databases are hosted on secure servers with firewalls and regular malware scanning. Payment transactions are processed through reputable, compliant payment gateways, so we do not store your full credit card information on our systems for your safety. We continually review and update our security practices to align with best practices and legal requirements, recognizing the importance of safeguarding personal data under Bahrain’s PDPL dlapiperdataprotection.com.
Cookies and Tracking Technologies: Our website uses cookies (small text files stored on your device) to enhance your browsing experience. Cookies help remember your preferences (such as language or cart contents) and enable site features like login sessions. We may also use third-party analytics tools (like Google Analytics) that employ cookies to collect anonymous traffic data, helping us understand how customers use our site so we can improve its design and functionality. You have the option to accept or decline cookies via your browser settings; however, disabling cookies might affect certain features of our website (for example, the shopping cart might not remember items if cookies are off).
Sharing of Information: We treat your personal information with care and do not sell or trade your data to unrelated third parties. We will only share your information in a few specific scenarios: (1) Service Providers: We may share necessary details with trusted partners who help us run our business – for instance, providing your address and phone number to our delivery courier so they can deliver your order, or sharing payment details with our payment processor to charge your card. These partners are contractually obligated to protect your data and use it only for the intended service. (2) Legal Requirements: If required by law or legal process (for example, a court order, or request by regulators under Bahraini law), we may disclose information to the relevant authorities. (3) Business Transfers: In the unlikely event that Nawaem undergoes a business transition such as a merger or acquisition, user information might be transferred as part of the business assets – but any such transfer will remain subject to the promises made in this Privacy Policy.
Your Rights & Choices: As a user of our website and services, you have certain rights regarding your personal data. You have the right to access the personal information we hold about you and to request corrections if any information is inaccurate or outdated. You also have the right to ask us to delete your personal data or stop processing it, subject to certain exceptions (for example, we might retain some transaction records if required for legal or accounting purposes). Bahrain’s PDPL provides individuals with rights such as knowing what data is collected and how it’s used, and we fully support these rights. To exercise any of your data rights, simply contact us using the contact information provided below, and we will assist you promptly. Furthermore, if you have an account with Nawaem, you can log in at any time to review or update your profile information.
International Data Transfers: At present, Nawaem primarily operates within Bahrain. If in the future we offer international shipping or engage service providers based outside Bahrain, please note that your data might be transferred across international borders to fulfill those services. In such cases, we will ensure that any transfer of personal data complies with Bahrain’s PDPL regulations on cross-border data transfer dlapiperdataprotection.com. This means we will only transfer data to countries or parties with adequate data protection standards, or we will implement appropriate safeguards (like standard data protection clauses) as required by law. We will always treat your information securely, no matter where it is processed.
Third-Party Links: Our website may occasionally contain links to external sites or integrations (for example, a social media plugin or a payment gateway page). Please be aware that these third-party sites have their own privacy policies, and Nawaem does not have control over their practices. We encourage you to read the privacy policies of any external websites you visit through links on our site. We are not responsible for the privacy practices or content of sites not directly managed by us.
Consent and Updates: By providing us with your personal information and using our services, you consent to the terms of this Privacy Policy. If we make significant changes to this policy, we will notify you either by email (if you have provided one) or by placing a prominent notice on our website. Continued use of the site after any modifications indicates your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.
If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us at the provided email or customer service number. We value the trust you place in Nawaem, and we are committed to keeping your personal information secure and using it only in ways that benefit and respect you.
(Note: Nawaem’s Privacy Policy is designed to comply with Bahrain’s Personal Data Protection Law and relevant consumer protection regulations. Nothing in this policy limits your rights under those laws.)